Privacy Policy – rizzvogue

Last updated: 6-10-2026

Rizz Vogue we operates rizzvogue.com. This policy explains what personal information we collect, how we use it, and your choices. By using our website or placing an order, you agree to this policy.

1. Information we collect

Information you give us

Name, phone number, and email address
Delivery and billing address
Order details and messages you send us (by email, WhatsApp, or our contact form)
Account details if you create an account (such as your login email and wishlist)
Product reviews you post

Information collected automatically

Device and browser type, IP address, and approximate location
Pages you view, products you look at, and items you add to your cart
Cookies and similar technologies (see section 6)

Payment information
We do not store your card, UPI, or net banking details. Payments are processed securely by our payment partners (see section 4). We receive only the payment status and order reference.

2. How we use your information

To process and deliver your orders and send order updates
To handle returns, refunds, and customer support
To confirm Cash on Delivery orders and collect advance payments
To improve our website, products, and customer experience
To send you offers and updates by email or WhatsApp, only if you’ve agreed or have shown interest (you can opt out any time)
To show you relevant ads on Meta platforms (Facebook and Instagram)
To prevent fraud and meet legal requirements

3. Legal basis and consent

We process your information to fulfil your orders, with your consent, or where the law requires it. Where we rely on consent (for example, marketing messages), you can withdraw it at any time by contacting us.

4. Who we share information with

We don’t sell your personal information. We share it only with trusted service providers who help us run our business:

Payment gateways: [Cashfree Payments / Razorpay] to process payments
Courier and logistics partners to deliver your orders (they receive your name, phone number, and address)
Meta Platforms (Facebook/Instagram) for advertising and analytics through the Meta Pixel
Email and messaging tools (such as [Mailchimp / Hostinger Reach / WhatsApp]) to send communications
Website and hosting providers that keep our site running
Authorities, when required by law or to protect our rights

These providers handle your information under their own privacy policies.

5. Advertising and tracking

We use the Meta Pixel to measure how our ads perform and to show ads to people who’ve visited our site. It collects information like pages viewed and purchases made. You can control ad personalisation in your Facebook and Instagram ad settings.

6. Cookies

Cookies are small files stored on your device. We use them to:

Keep items in your cart and keep you logged in
Remember your preferences
Understand how visitors use our site
Support advertising and analytics

You can block or delete cookies in your browser settings, but parts of our website (like the cart and checkout) may not work properly without them.

7. Data retention

We keep your information only as long as needed to fulfil orders, handle returns and support, meet legal and accounting requirements, and resolve disputes. After that, we delete it or anonymise it.

8. Data security

We take reasonable steps to protect your information, including secure payment processing and restricted access to customer data. No online system is completely secure, so we can’t guarantee absolute security.

9. Your rights

You can contact us to:

Ask what personal information we hold about you
Correct or update it
Request deletion of your data (we may keep what the law requires us to)
Opt out of marketing messages

We’ll respond within a reasonable time. You can also unsubscribe from emails using the link in each message.

10. Children

Our website is not meant for people under 18. We don’t knowingly collect information from children. If you believe a child has given us information, contact us and we’ll delete it.

11. Third-party links

Our site may link to other websites, such as our Instagram page. We’re not responsible for their privacy practices.

12. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows the latest version. Continued use of our site means you accept the changes.